MBS Global | From Product Decisions to Market Adoption
MBS Global Dental & Health Solutions
MBS GLOBAL DENTAL & HEALTH SOLUTIONS
For dental manufacturers and distributors

From Product Decisions to
Market Adoption.

As an independent partner, MBS helps dental manufacturers and distributors evaluate products, translate clinical value into market positioning, and enable sales teams to drive adoption.

For dental manufacturers and distributors
From Product Decisions to
Market Adoption.

As an independent partner, MBS helps dental manufacturers and distributors evaluate products, translate clinical value into market positioning, and enable sales teams to drive adoption.

Request a Consultation Explore Services
Global dental network MBS Global Dental & Health Solutions
MBS Global Dental & Health Solutions For dental manufacturers and distributors
From Product Decisions to
Market Adoption.

As an independent partner, MBS helps dental manufacturers and distributors evaluate products, translate clinical value into market positioning, and enable sales teams to drive adoption.

Request a Consultation Explore Services
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Modular Education Programs

Three Competence Areas. Individually Bookable. Freely Combinable.

Choose one module, combine several, or build a customized in-house program aligned with your products, clinical positioning and commercial strategy.

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Clinical understanding. Market translation. Sales execution.

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CONTINUOUS EXPERT SUPPORT
Ongoing service

Continuous Expert Support

Clinical Inquiry & Product Decision Support for manufacturers, distributors and product teams.

Most distributors don't lose customers through open complaints — they lose them silently. A dentist asks a question about one of your materials, nobody has a clear answer, and by the time someone responds, the dentist has chosen another supplier. No escalation. No warning. No visible failure. Just lost trust.

Every day, question bubbles like these rise from dental practices — and too often, they burst unanswered. MBS Expert Support resolves them before they turn into lost business: a dedicated expert response service for qualified product and clinical application inquiries from your customers, distributors or sales reps — answered under your brand guidelines, based on your product specifications and approved communication standards.

Response within 24 hours on working days (Mon–Fri, 09:00–18:00 Bangkok Time / GMT+7).
Level 1 Standard Response. Written answers to product and clinical application inquiries — indications, material comparisons, processing, basic troubleshooting.
Level 2 Clinical Deep Dive. Detailed application analysis, root-cause troubleshooting, alternative product options and step-by-step case support.
Level 3 Full Market & Product Intelligence. All Level 2 services plus monthly reports on inquiry trends, FAQs and customer-behavior insights.
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MBS provides expert product support and clinical application guidance based on the information supplied. Final diagnosis, treatment planning and clinical decision-making remain the responsibility of the treating dental professional.

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Course catalog

Featured courses & workshops

A curated selection from our 10-module catalog — clinical material education that translates directly into better customer conversations.

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Formats

From a half-day seminar to a two-day intensive.

Every program adapts to your team, market and product launch calendar — in-house or at your location, single module or multi-module series with follow-up sessions.

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Our recommendation: repeat trainings at regular intervals. Knowledge that is refreshed and applied becomes lasting competence — one-off events fade, recurring programs build confident teams whose members feel genuinely valued.

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What MBS actually does.

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Expert Support

Clinical and technical inquiries answered within 24 hours on service days — professionally documented and handled under your brand.

Evaluate the product. Translate the value. Enable market adoption.

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For manufacturers

Why excellent dental products still fail.

Every year the industry launches products expected to become the next success. Many never come close — not because the science failed, but because market reality was never validated early enough.

The most expensive product failure is the one everyone believed would succeed.

Three Perspectives. One Product.

Material

The material expert sees composition and performance.

Clinical reality

The dentist sees the next patient.

Commercial

The manufacturer sees growth and return.

MBS Connects All Three.

MBS identifies where product science, clinical reality and market expectations fall out of alignment — and translates this into clinical clarity, market positioning and commercial execution readiness.

Independent by design.

No sales commissions. No product sales. Recommendations focused on one objective: the success of your product in its market.

Clinical depth. Commercial clarity. Local execution.

Independent product advisory, clinical education and commercial team development — delivered in English and adapted to the company, product and market.

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How MBS Works Across Clinical, Product and Market Dimensions

Five Fields. Five Convictions.

The methodology behind every evaluation, every program and every recommendation we make.

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Delivering products makes you a supplier.
Solving problems makes you a partner.

A Distributor Who Only Sells Products Is Replaceable.

A distributor who understands clinical decision-making and can translate product value into real customer solutions becomes a long-term strategic partner.

MBS builds that expertise within your team — based on more than 25 years of experience in dental education and international sales development.

Sales representatives come and go. Problem solvers are invited back.

MBS training turns your sales representatives into problem solvers — the kind of visitors dentists make time for.

Education & development

Brand-independent training on dental materials for your team — from a half-day seminar to a two-day intensive program. Portfolio advisory on request — independent input for your product decisions.

What your company gains

A confident team · a stronger reputation · loyal customers · a level of service that sets you apart.

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About MBS

A New Company. Decades of Dental-Industry Experience.

A new company. Decades of experience behind it. 25+ years in dental education, product communication and international sales development. Based in Bangkok, working across Asia and Europe.

Lectures and hands-on training for dentists, students, sales teams and manufacturer staff. Lectures and training sessions are conducted in English.

Max Salz, Founder and CEO of MBS Global Dental & Health Solutions
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Contact

Discuss Your Product, Market or Commercial Challenge

Tell us what you are developing, launching or trying to improve. MBS will define the right combination of advisory, education and market support. You will hear from us within 24 hours on business days.

Thank you.

Your request has been received. We will get back to you within 24 hours on business days.

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Your request could not be sent. Please try again — or contact us directly at info@mbs-global.net or +66 62 471 5700 (WhatsApp · LINE).

Imprint

Company Information

MBS Global Dental & Health Solutions
763 Charoen Nakhon Road
Thon Buri, 10600 Bangkok
Thailand

Represented By

Max Salz
Jiratheep Salz

Contact

Email: info@mbs-global.net
Phone: +66 62 471 5700 (WhatsApp · LINE)
Web: www.mbs-global.net

Responsible for Content

Max Salz and Jiratheep Salz
763 Charoen Nakhon Road, Thon Buri, 10600 Bangkok, Thailand

Terms of Business

All services are provided exclusively on the basis of our Terms & Conditions, available in the footer of this website.

AI-Generated Content

Video sequences and imagery on this website were created with the assistance of artificial intelligence and reviewed by our team. Any persons shown are fictional and AI-generated; they are illustrative and do not depict real clients, patients, employees or events. Sequences showing persons are additionally marked as AI-generated. All factual and clinical statements are editorially verified by MBS Global.

Disclaimer

MBS Global provides expert product support and clinical application guidance based on the information supplied. Final diagnosis, treatment planning and clinical decision-making remain the responsibility of the treating dental professional. Despite careful review, we assume no liability for the content of external links; the operators of linked pages are solely responsible for their content.

Terms & Conditions

1. Scope

These Terms and Conditions apply to all services provided by MBS Global Dental & Health Solutions, 763 Charoen Nakhon Road, Thon Buri, 10600 Bangkok, Thailand ("MBS") — including education programs, seminars, workshops, in-house trainings, product and portfolio advisory, market-entry support and Expert Support subscriptions. They apply to business clients only; MBS does not contract with consumers. Deviating terms of the client apply only if confirmed by MBS in writing.

2. Formation of Contract

Information on this website is not a binding offer. A contract is formed when MBS confirms a booking or engagement in writing (email is sufficient), or countersigns a proposal or statement of work.

3. Education Programs, Seminars and Workshops

Program content, duration, dates, participant numbers and location are defined per engagement. MBS may substitute an equally qualified trainer. Unless agreed otherwise, the fee covers preparation, delivery and materials; travel, accommodation, venue and catering costs are invoiced separately at cost. Course materials are provided for internal use by the participating organisation only.

4. Postponement and Cancellation

Cancellations must be made in writing. Unless agreed otherwise: more than 30 days before the agreed date — no charge; 30 to 15 days — 50% of the fee; less than 15 days or non-attendance — 100% of the fee. Non-recoverable third-party costs already incurred (flights, accommodation, venue) are invoiced in addition. One postponement to a date within six months is possible free of charge if requested more than 15 days in advance.

MBS may cancel or reschedule for important reasons (illness, travel restrictions, force majeure, insufficient participants). In that case MBS offers an alternative date or refunds fees already paid. Further claims are excluded.

5. Advisory and Evaluation Services

Advisory, product evaluation, portfolio and market-entry services are provided with professional care based on the information, samples and documents supplied by the client. MBS delivers assessments, analyses and recommendations — not a guaranteed commercial outcome. MBS does not warrant regulatory approval, sales volumes, market share, adoption rates or launch success. Responsibility for all business decisions remains with the client.

6. Expert Support Subscriptions

Expert Support is provided at the agreed service level (Standard Response, Clinical Deep Dive, or Full Market & Product Intelligence) and within the agreed inquiry volume. Unless agreed otherwise, subscriptions run for twelve months and renew for twelve months unless terminated in writing three months before the end of the term.

Payment in advance. Expert Support is invoiced and payable in advance in six-month periods, based on the service option booked. The first period is due before the service starts; each following period is due before the period begins. MBS is not obliged to begin or continue the service before the corresponding payment has been received in full.

The 24-hour commitment means that MBS issues a substantive first response within 24 hours, counted in working days in Bangkok (Mon–Fri, 09:00–18:00 ICT). The period starts when a complete inquiry — including all information, specifications and images required to answer it — has been received. Inquiries arriving outside working hours start the period at the beginning of the next working day. Where a question requires laboratory data, manufacturer confirmation or third-party input, the first response confirms receipt, states what is missing and gives a realistic answer date; the 24-hour commitment is met by that first response. It is a service commitment, not a guarantee of a conclusive clinical or technical answer within 24 hours, and does not apply to inquiries exceeding the agreed volume, to emergencies, or during announced holiday periods.

Client obligation to provide documentation. The client is obliged to supply MBS, at its own cost and in good time, with all documents and information required to deliver the service — including current product specifications, technical data sheets, instructions for use, safety data sheets, indication and contraindication lists, approved claims and communication standards, material compositions where relevant, existing FAQ and complaint documentation, and any relevant regulatory or clinical documentation. The client keeps this documentation up to date and informs MBS without delay of changes. Response times are suspended for as long as required documentation is missing or outdated.

Own research. Where a complete answer requires MBS to carry out its own research — because documentation was not supplied, is incomplete or outdated, because literature, standards or regulatory sources must be reviewed, or because laboratory data, comparative testing or third-party enquiries are needed — MBS informs the client in advance and, after the client’s approval, invoices this work at the agreed hourly rate, or at the standard MBS hourly rate if none was agreed, billed in units of 30 minutes. Such research work is not covered by the subscription fee. Travel and third-party costs incurred are invoiced in addition at cost.

Responses are drafted on the basis of the product specifications, indications and approved communication standards supplied by the client. MBS is not liable for the accuracy or completeness of client-supplied data, nor for consequences arising from information the client withheld or supplied incorrectly. Expert Support answers are intended for the inquiring professional and may not be published, used as advertising claims or presented as regulatory or clinical certification.

7. Clinical Responsibility

All clinical and product information provided by MBS is intended for professional education and product-related guidance. It does not constitute a diagnosis, treatment recommendation or medical advice. Diagnosis, treatment planning, material selection and clinical decision-making in the individual case remain the sole responsibility of the treating dental professional.

8. Independence

MBS acts manufacturer-independently. MBS accepts no commissions or benefits from third parties that could influence a recommendation. Where a potential conflict of interest exists, MBS discloses it before the engagement begins.

9. Fees and Payment

All fees are net and exclusive of any applicable taxes, withholding taxes or bank charges, which are borne by the client. Unless agreed otherwise, invoices are payable within 14 days of the invoice date without deduction. For engagements above an agreed threshold MBS may invoice in instalments or request an advance payment.

Default of payment. If payment is not received within 14 days of the invoice date, the client is in default without further reminder. MBS is then entitled to charge default interest at the statutory rate and to claim reasonable costs of collection.

Suspension and discontinuation of services. In the event of default, MBS may suspend all services in whole or in part — including Expert Support responses, ongoing advisory work and scheduled trainings — until payment has been received in full. Where default continues for more than 30 days, MBS may discontinue the services and terminate the engagement for cause. Fees already invoiced remain payable; response-time commitments do not apply for the duration of a suspension, and no claims arise from the suspension or discontinuation.

Return of documents and data. On discontinuation or termination for whatever reason, and at MBS’s request in the event of continued default, the client shall return or verifiably delete all documents, materials, reports, analyses, presentations and data provided by MBS within 14 days, and shall confirm this in writing. The client’s right to use such materials ends at that point. Correspondingly, MBS returns or deletes documents and data provided by the client, subject to statutory retention obligations.

10. Confidentiality and Non-Circumvention

Both parties treat all commercial and technical information disclosed in the course of an engagement as confidential and do not disclose it to third parties without consent. This obligation survives the end of the engagement by three years. A separate non-disclosure agreement takes precedence over this clause.

In addition, the client undertakes not to disclose, forward or make accessible to any third party — including affiliated companies, distributors, suppliers, competitors or consultants — any customized concept, program design, evaluation, analysis, report, recommendation, training methodology, questionnaire, assessment framework or market insight developed or provided by MBS, unless MBS has consented in writing.

The client further undertakes not to reproduce, adapt, re-brand, commercialise or offer such content as its own service, training, advisory or support offering, and not to enable or engage third parties to do so. This applies during the engagement and for a period of three years after its end. Internal use within the contracting company for its own products, teams and markets remains permitted.

Each culpable breach of this clause entitles MBS to claim a contractual penalty in the amount of the fee agreed for the engagement concerned, with the right to claim further damages remaining unaffected. Injunctive relief remains available.

11. Intellectual Property

All concepts, presentations, reports, course materials and methods created by MBS remain the intellectual property of MBS. The client receives a non-exclusive right to use the deliverables for its own internal purposes. Reproduction, distribution, publication or commercial use beyond that — including training third parties with MBS materials — requires prior written consent.

12. References

MBS may name the client as a reference and describe the type of engagement only after the client has given written consent.

13. Liability

MBS is liable without limitation for intent and gross negligence, and for injury to life, body or health. In cases of ordinary negligence MBS is liable only for breach of a material contractual obligation, and limited to foreseeable damage typical of this type of contract, capped at the fee paid for the engagement concerned. Liability for indirect damage, loss of profit, loss of production, product recalls, regulatory consequences or reputational damage is excluded.

14. Force Majeure

Neither party is liable for delays or non-performance caused by events beyond its reasonable control, including natural events, epidemics, official measures, travel restrictions, strikes or failures of communication networks.

15. Data Protection

Personal data is processed as described in our Privacy Policy.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the Kingdom of Thailand. The exclusive place of jurisdiction is Bangkok, Thailand. The parties may agree in writing to settle disputes by arbitration in Bangkok instead.

17. Severability and Amendments

Should any provision be or become invalid, the remaining provisions remain in force. Amendments and additions require written form. MBS may update these Terms for future engagements; the version in force at the time of contract formation applies.

Last updated: July 2026.

Privacy Policy

Data Controller

MBS Global Dental & Health Solutions
763 Charoen Nakhon Road, Thon Buri, 10600 Bangkok, Thailand
Email: info@mbs-global.net

What Data We Collect

When you use our contact form, we collect the information you provide: your name, email address, organisation and message. When you visit this website, our hosting provider automatically processes technical access data (IP address, browser type, date and time of access) in server log files for security and operational purposes.

Purpose and Legal Basis

We process contact-form data solely to respond to your enquiry and to prepare or perform a contract (Art. 6(1)(b) GDPR; Sec. 24 Thailand PDPA). Server log data is processed on the basis of our legitimate interest in the secure and reliable operation of this website (Art. 6(1)(f) GDPR). Your data is never sold or used for advertising.

Cookies and Tracking

This website does not use analytics, advertising or tracking cookies. Only technically necessary session storage is used (for example to remember that the intro animation has already been shown during your visit); it is deleted automatically when you close your browser and contains no personal data.

Hosting and Data Transfers

This website is hosted by an external hosting provider whose servers may be located outside your country of residence, including in the United States. The provider processes access data on our behalf as a data processor under appropriate safeguards.

Retention

Contact enquiries are stored only as long as necessary to handle your request or as required by law. Server log files are routinely deleted by the hosting provider after a short period.

Your Rights

You have the right to access, rectify or erase your personal data, to restrict or object to its processing, and to data portability. You may also lodge a complaint with a supervisory authority. To exercise your rights, contact us at info@mbs-global.net.

Updates

We may update this privacy policy from time to time. The current version is always available on this website. Our Terms & Conditions apply in addition to this policy. Last updated: July 2026.